Prospective Tenants FAQs

1. Where do I find a list of our current properties?

A list of current property openings can be found under the For Rent tab. You can also call us directly at 847-996-3236 to speak to one of our licensed, in-house leasing agents. Our inventory changes often, so if you are looking for a unit in a specific building, check back often.

2. When and How can you view our available properties?

To schedule an appointment, call our leasing line 847-996-3236 and one of our licensed leasing agents will assist you with scheduling an appointment. We will make every attempt to work with your schedule. If a unit is currently vacant, we can show you the apartment quickly. However, if the unit is occupied, we must consult with the current occupants to see if we could schedule a time and date for a showing. If you are interested in applying for the unit after your scheduled showing, ask your leasing agent for an application.

3. What is your approval process?

In accordance with the Fair Housing Laws, we use an outside credit evaluation company to review your rental or ownership history, income and employment, credit reports and criminal or eviction records to assist in our decision. If you have been previously convicted of a felony or subject to prior eviction proceedings, your application will be declined regardless of the outcome.

4. How long does it take to process my application?

The process usually takes from two business days to two business weeks based on the number of applications placed on the unit. We have a fiduciary responsibility to select the best applicant(s) for the property. If we are looking at multiple applications, we will inform you so you that you may continue searching elsewhere.

5. How will I know if my application has been approved?

A representative from our office will contact you as soon as possible to let you know that you have been approved. We will schedule a time for you to come in and sign the lease. Any remaining funds due – move-in fee, first month’s rent, or security deposit – will be collected at this time.

6. What happens if my application has been denied?

We will make every effort to contact you promptly regarding the denial and if it was based on information provided by a credit bureau or similar agency, we will provide you with contact information so that you may request a copy of the report directly from that agency. If any funds or personal information that are to be returned to you, we will let you know how to collect them.